Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.
Common Troubleshooting Questions
There are some issues in Zotero that are known and are being worked on; check out the list to see if your issue is one of them.
Want More Help?
HPU Librarians look forward to helping you with Zotero, or answering your research questions. If you don't see the answer to your question on this page, or on Zotero's site, you can reach us via the "Ask Us" button to the left. It's a chat service that's available 24/7, or you can email or call us, or get in touch the old fashioned way--in person.
Help From Zotero
This page has tips for getting Zotero working smoothly.
Zotero's Support page has a list of helpful quick links.
Have a question? The answer might be Zotero's forums. Zotero is open source, so users can participate in discussions to share information and problem solve. Find out what other users have to say about a question you have.